Terms & Conditions
Terms of Use
Interine Electronics (Singapore) Pte. Ltd. operates the website located at www.Interine.sg to provide online access to information about products available at Interine Electronics (Singapore) ("Products") and to facilitate the purchase of these Products ("Service"). These Terms of Use, together with the Conditions of Order, constitute this "Agreement." By using Interine Electronics (Singapore), you agree to the terms and conditions set forth herein ("Terms of Use"). By ordering Products, you agree to these Terms of Use and the Conditions of Order specified below. Interine Electronics (Singapore) reserves the right to modify this Agreement at any time without prior notice. Your continued use of the Site following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. The last revision date of this Agreement is noted below.
Intellectual Property Rights
We own or license all intellectual property rights on our sites, including copyrights, trademarks, design rights, patents, and other intellectual property rights. The materials published on our site are protected by intellectual property laws and treaties worldwide. All such rights are reserved.
You may print off copies or download extracts of any page(s) from our sites for personal or internal business use, and you may draw the attention of others within your organization to content posted on our sites. Reproduction of part or all of the website content in any form is prohibited, other than for personal or internal business use, and may not be recopied and shared with a third party.
Order Process
We welcome you to place orders for merchandise from our website. Please review the order process to understand how to purchase merchandise and obtain service after payment and shipping.
Payment Terms
Interine Electronics (Singapore) offers several convenient payment methods in US dollars, including PayPal, Credit Card, and Wire Transfer. Payment must be made in the currency in which the order was placed. If you require other payment terms, please contact our customer service at sales@Interine.sg.
Shipping Options
Interine Electronics (Singapore) offers various shipping methods: we can arrange delivery via FedEx, DHL, UPS, TNT, EMS, or any other preferred method. You may also choose your own logistics service if you have a specific delivery company. We accept shipping methods as requested by clients.
Normal lead time for most parts is 1-3 working days or 5-7 working days. Special requirements need to be confirmed with our sales team.
Quality Control and After-Sales Service
Interine Electronics (Singapore) guarantees that all merchandise provided is from original factories, authorized agents, or authorized distributors, ensuring that all parts are original and new. We will provide inspection records for all orders upon delivery. We also offer a one-year warranty after the merchandise is delivered.
Order cancellations are not accepted unless the customer has a legal reason, such as evidence that our merchandise is not original and new parts. If there are quality issues upon receipt of the merchandise, please contact us within 3 working days. We will adhere to the after-sales service agreement to exchange the faulty parts. The after-sales service agreement outlines the procedures to handle product issues before filing a complaint. We do not accept order cancellations after shipping; only replacement of faulty products is allowed. We only accept product issues with apparent damage during transportation if documented at the time of receipt. Customers must provide a formal product issue description within 3 working days of receipt, including text descriptions, photos, videos, and preliminary tests. Interine Electronics (Singapore) will replace the faulty parts and cover the shipping costs. If necessary, Interine Electronics (Singapore) may request the return of the faulty product for inspection or testing purposes, and customers should assist with the return. Interine Electronics (Singapore) will cover the shipping costs.
Disclaimer
Interine Electronics (Singapore) is committed to providing technical support to ensure the website is operational, aiming to avoid service interruptions or limit downtime. However, due to force majeure or other uncontrollable reasons, if the website crashes or becomes unusable, resulting in the loss of some records, messages, or information, Interine Electronics (Singapore) is not responsible.
Interine Electronics (Singapore) is not liable for any unauthorized access or illegal use of information, including Identifiable Information. This includes cases where user information is accessed through unauthorized or improper use of user accounts or login information, or due to the user's failure to secure their username, password, or customer ID.
Interine's Trade Policy Statement